Last Updated: June 2025
At Breakthrough Healthcare, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.
How We Collect Your Personal Information
We collect personal information through the following methods:
- Online forms submitted through our website
- Cookies and similar tracking technologies
- Email, phone, or SMS communication
- Offline interactions, such as in-person visits or paper forms
What Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
- Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
- Third-Party Information: We use Google Analytics to analyze visitor interactions to improve user experience. Rest assured, no personally identifiable information is collected.
SMS Communications
If you choose to provide your phone number and opt in to receive SMS messages from Breakthrough Healthcare, we may send you text notifications related to:
- Appointment confirmations and reminders
- Care-related updates
- Post-visit instructions
- Billing or insurance-related notifications
Your phone number and SMS consent will not be sold or shared with third parties or affiliates for marketing purposes.
Message frequency may vary. Standard messaging and data rates may apply. To stop receiving messages, reply STOP. For help, reply HELP.
To learn more, please read our SMS Terms and Conditions.
How We Use Your Information
We may use your personal information for the following purposes:
- Provide and manage our care and support services
- Communicate with you, respond to inquiries, and provide requested information
- Personalize and improve your experience with our website and resources
- Send updates, newsletters, or promotional materials (if you have opted in)
- Analyze trends and website usage to improve our offerings
How and Why We Share Information
We may share your personal information in the following cases:
- With Trusted Service Providers: Who assist us in maintaining our website and delivering services.
- Legal Compliance: If required by law, regulation, or a valid legal process.
We do not sell or rent your personal information to any third parties.
Your Choices
You have the following choices regarding your personal information:
- Access and Updates: You may contact us to access or update your personal information.
- Marketing Preferences: You can unsubscribe from promotional communications by following the instructions in any message you receive.
- SMS Opt-Out: You may stop receiving text messages by replying STOP to any of our SMS communications.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted here with the revised “Last Updated” date.
Contact Us
If you have questions about this policy or your personal information, please contact us:
Phone: 314-649-5586
Fax: 866-203-2364
Email: care@hcbth.com
Address: 11862 Lackland Rd. St. Louis, MO 63043